Effective date: March 15, 2026
We collect information you provide directly, including your name, email address, organization name, and any data you enter into the platform (clients, bookings, invoices, etc.). We also collect usage data automatically, such as IP addresses, browser type, and pages visited.
We use your information to:
VividEncode is a multi-tenant platform. Each organization’s data is logically isolated — no organization can access another’s clients, bookings, or any other data.
We do not sell or rent your personal information. We may share data with trusted third-party service providers (database hosting, email delivery, error monitoring) solely to operate the Service. These providers are bound by confidentiality obligations.
We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us.
We use session cookies for authentication. We do not use third-party advertising cookies or tracking pixels.
We implement industry-standard security measures including encrypted connections (HTTPS/TLS), hashed passwords, and role-based access controls. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data, or to object to or restrict its processing. To exercise these rights, contact us at the address below.
The Service is not directed at children under 16. We do not knowingly collect personal information from children.
We may update this Privacy Policy periodically. We will notify you of significant changes by email or via the Service. Your continued use after the effective date constitutes acceptance.
Questions about this Privacy Policy? [email protected]